Frequently asked questions
What's included in the skip-the-line ticket?
Priority entry past the ticket-office queue, valid all day on your chosen date, plus access to the Grands Appartements — the Gallery of Francis I, the royal and imperial apartments, the ballroom — and the Musée Napoléon Ier, subject to the day's opening. The gardens, Grand Parterre and park are free and included.
Is the ticket for a specific date and time?
It's for a specific date, but not a fixed time. Fontainebleau uses an open-date ticket: you choose your visit date, and it's valid for that whole day, so you can arrive any time during opening hours — there's no time slot to catch. Just tell us your preferred date when you book and we issue the ticket so you walk straight in past the queue.
What is the Gallery of Francis I?
It is the first Renaissance interior created in France, decorated in the 1530s by Italian masters led by Rosso Fiorentino and Primaticcio, who combined fresco with sculpted stucco frames. Their work gave rise to the 'School of Fontainebleau' and is the single most celebrated room in the palace.
Where did Napoleon say his famous farewell?
On the curved horseshoe staircase in the great forecourt, on 20 April 1814. Having abdicated, Napoleon bid farewell to the soldiers of his Imperial Guard before leaving for exile on Elba — which is why the courtyard is known as the Cour des Adieux, the 'Courtyard of Farewells'.
How long does a visit take?
Allow about 2 hours for the Grands Appartements, the Gallery of Francis I and the Musée Napoléon Ier. Add an hour or more if you want to walk the gardens, the Grand Parterre and the park around the carp pond, all of which are free to enter.
How do I get to Fontainebleau from Paris by train?
Take the Transilien line R train from Paris Gare de Lyon to Fontainebleau-Avon, about 40 minutes. From the station, the local bus (line 1, towards Les Lilas) reaches the Château stop in around 15 minutes. The whole journey is roughly 55 minutes door to door.
Is Fontainebleau closed on Tuesdays?
Yes. The palace is closed every Tuesday, and also on 1 January, 1 May and 25 December. On all other days it opens at 09:30. Plan around the Tuesday closure — it is the single most common reason visitors arrive to a closed door.
What are the opening hours?
From October to March the palace is open 09:30–17:00 with last entry at 16:15; from April to September it is open 09:30–18:00 with last entry at 17:15. It is closed on Tuesdays, 1 January, 1 May and 25 December. The gardens and park are free and open daily.
Are the gardens free to visit?
Yes. The gardens, the Grand Parterre — one of the largest formal parterres in Europe — the English garden, the carp pond and the wider park are all free and open daily, even when the palace interiors are closed. The château ticket is needed only for the apartments and museums inside.
Can I show the ticket on my phone?
Yes. We issue an e-ticket that you present on your phone at the entrance — there is no need to print it. Just have it ready to show when you arrive on your chosen date, and our concierge team is on call if anything needs sorting on the day.
Is there parking at the château?
Yes — there is paid parking close to the palace, including spaces near the Cour des Adieux and around the town centre a short walk from the gate. In peak season the nearest spaces fill by late morning, so arriving for an earlier slot or using the train is often easier.
Is the château wheelchair accessible?
Largely. The state apartments are reached mostly on one level via the main entrance route, with lifts serving the principal floor, though some historic thresholds and the gardens' gravel paths can be uneven. Contact us before booking if mobility is a concern and we will confirm the current accessible route and any assistance available.
Can I take photographs inside?
Yes — photography is permitted in the apartments without flash or a tripod. The Gallery of Francis I and the throne room photograph beautifully; outside, the horseshoe staircase across the Cour des Adieux and the gardens reflected in the carp pond are the signature shots.
Is Fontainebleau a UNESCO World Heritage Site?
Yes. The 'Palace and Park of Fontainebleau' was inscribed on the UNESCO World Heritage List in 1981, recognised as the only royal residence inhabited continuously by the sovereigns of France for more than seven centuries and as a model that influenced palace architecture across Europe.
Can I combine the palace with the forest?
Easily. The Forest of Fontainebleau wraps around the town and is one of France's most loved walking and climbing areas, famous for its sandstone boulders. After about two hours in the palace and a stroll in the gardens, the forest trails begin within walking distance of the gate — a natural way to round out the day.
What's the difference between Fontainebleau and Versailles?
Fontainebleau was lived in continuously for eight centuries by every kind of French ruler, so it layers medieval, Renaissance, Bourbon and Napoleonic taste in one place; Versailles is a single, later grand vision built mainly under Louis XIV. Fontainebleau is also far quieter, closer to Paris by direct train, and uniquely rich in Napoleonic interiors.
Can we change the date?
Your ticket is open-date, so within its chosen day you can arrive whenever suits you — there's no time slot to rebook. If you need to move to a different date, reply to your confirmation email as early as you can and our concierge team will do its best to help adjust the booking with the palace wherever its calendar allows.
What is the Château de Fontainebleau?
The Château de Fontainebleau is a former royal and imperial palace about 55 kilometres south-east of Paris, and one of the largest of all French châteaux. Unlike Versailles, which is largely the work of a single era, Fontainebleau was shaped continuously by nearly every French sovereign from the 12th century to Napoleon III, so eight centuries of building, decoration and reinvention are layered into one site. Its highlights include the Renaissance Gallery of Francis I, which introduced Italian Mannerist art to France and gave rise to the celebrated School of Fontainebleau, along with the Grand Apartments, the Imperial Theatre and the Musée Napoléon Ier. The palace is set within a vast forest that was long a royal hunting ground. It was inscribed as a UNESCO World Heritage Site in 1981, and is perhaps best known as the place where Napoleon signed his abdication in 1814 and bade farewell to his Imperial Guard.
How do I get to Fontainebleau from Paris?
By train, take a Transilien line R service from Paris Gare de Lyon to Fontainebleau–Avon station, where the direct trains take around 40 minutes. From the station, the local bus towards Les Lilas runs to the château stop in about 15 minutes, or it is a 30 to 40 minute walk through the town. Trains run roughly every hour, and more frequently at peak times, so it makes an easy half-day trip from central Paris. By car, Fontainebleau is about an hour from the city via the A6 autoroute, with parking near the palace, and the surrounding forest is a popular destination in its own right. Because the château uses open-date tickets, there's no fixed time slot to catch — plan your train to arrive comfortably during opening hours, leaving time for lunch in the town of Fontainebleau itself.